High-quality customer service
Pangea Group works with Cruise Lines assisting them coordinate data and processes under one integrated system. Utilizing integrations with the most common ship and shore side systems we are able to track and consolidate every transaction made during and after a cruise, increasing productivity, analyzing costs in realtime, and empowering employees so they can deliver a high-quality customer service.
- Customized financials: Accelerate transactions in any currency, obtaining a complete report with consolidated data from every cruise. Full consolidation across multiple legal entities allows provides a full scope view of your operations.
- Connected processes: From cruise customer data to transactions, empower your business getting full control of every area in the same dashboard.
- Highly informed decisions: Obtain powerful insights utilizing data across the business, be one step ahead and make smarter decisions to increase your cruises profitability and customer service.
- Solutions that grow with your business: Dynamics 365 ensures that your investment is optimized and aligned with your business needs, anticipating what you will need in the future using powerful, embedded Business Intelligence.
- Familiar experience: Agile, customizable, and scalable for almost any size business, our cruise solution is also easy to use. This solution provides the familiar user interface and interoperability provided by Microsoft. The ramp-up to productivity is fast, because your employees will feel comfortable using it from the start.